Refund policy

RETURNS & EXCHANGES POLICY

We strive to ensure you are completely happy with your purchase. If you are not satisfied for any reason, we are happy to offer exchanges and returns on all items purchased from us, provided the following conditions are met:

• The item is in its original condition with no embroidery or other customizations.
• The item has not been washed or worn.
• The item has not been altered in any way.

 

HOW TO INITIATE A RETURN OR EXCHANGE:

If you would like to return or exchange an item, please contact us at support@medyfit.co.za. We will be happy to assist you with the process.

VALIDITY FOR RETURS OR EXCHANGES

All exchanges and returns would need to be raised within 10 days of the invoice date for orders.

We're committed to providing excellent customer service and ensuring you're satisfied with your purchase. If you have any questions or concerns, don't hesitate to reach out.